Terms of service
Terms & Conditions
Last Updated: August 10, 2026
Welcome to MFA INTL. These Terms & Conditions govern your use of our website and the purchase of products through our online store.
By accessing our website or placing an order, you agree to be bound by these Terms & Conditions.
Please read them carefully before using our website or placing an order.
1. About MFA INTL
MFA INTL operates an online retail store offering products to customers through our website.
Our contact and business information is available on our website and should be used for customer support, order enquiries, returns, and other communications.
2. Website Use
You agree to use our website only for lawful purposes.
You must not:
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Use the website for fraudulent or unlawful activities.
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Attempt to gain unauthorized access to our systems.
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Interfere with the operation or security of the website.
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Copy, reproduce, or exploit website content without permission.
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Provide false or misleading information when placing an order.
We reserve the right to restrict or terminate access to our website where there is a reasonable basis to do so.
3. Product Information
We make reasonable efforts to ensure that product descriptions, images, prices, colours, sizes, and other information displayed on our website are accurate.
However, minor variations may occur due to:
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Screen and device settings
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Photography and lighting
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Manufacturing or material characteristics
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Product batches
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Natural variations in materials
We reserve the right to correct genuine errors or inaccuracies on our website.
4. Product Availability
Products are subject to availability.
If a product becomes unavailable after an order has been placed, we may contact you regarding the order.
Where we cannot fulfil an order, we may cancel the affected order and provide an applicable refund.
5. Prices and Currency
For UK customers, prices are displayed in British Pounds Sterling (GBP £) unless otherwise stated.
The applicable product price and any applicable charges will be displayed before you complete your purchase.
We reserve the right to correct pricing errors and update product prices at any time. Price changes will not affect an order that has already been accepted and confirmed, except where permitted by applicable law.
6. Orders
When you place an order, you are making an offer to purchase the selected products.
After submitting an order, you should receive an order confirmation.
An order may be cancelled or declined where reasonably necessary, including in circumstances involving:
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Payment failure
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Suspected fraud or unauthorized activity
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Incorrect pricing
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Product availability issues
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Technical errors
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Inaccurate or incomplete customer information
Where payment has already been received for an order that MFA INTL cancels, an applicable refund will be issued.
7. Payment
Payments are processed through the payment methods available at checkout.
By submitting payment, you confirm that you are authorized to use the selected payment method.
MFA INTL may use third-party payment providers to process transactions securely.
For further information, please refer to our Payment Policy.
8. Shipping and Delivery
Shipping costs and estimated delivery times are displayed during checkout where applicable.
For UK customers, MFA INTL currently offers free standard shipping.
Estimated delivery times are not guaranteed dates and may be affected by circumstances outside our reasonable control.
For full details, please refer to our Shipping Policy.
9. Returns and Refunds
Eligible UK customers may request a return within 30 days after delivery, subject to the conditions described in our Return & Refund Policy.
MFA INTL pays the return shipping costs for eligible returns.
Approved refunds are normally issued to the original payment method.
Refunds are generally processed within 5–10 business days after the applicable return has been received and approved. The time required for funds to appear in your account may vary by payment provider or bank.
For complete details, please refer to our Return & Refund Policy.
10. Customer Responsibilities
Customers are responsible for providing accurate information when placing an order, including:
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Full name
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Delivery address
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Email address
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Telephone number where requested
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Correct payment information
Customers should review their order details before completing checkout.
11. Intellectual Property
Unless otherwise stated, content available on the MFA INTL website, including text, photographs, graphics, logos, designs, product descriptions, and other materials, is owned by or licensed to MFA INTL.
You may not reproduce, distribute, modify, publish, or commercially exploit our website content without prior written permission.
12. Third-Party Services
Our website may use third-party services, including payment providers, delivery carriers, analytics providers, advertising services, and other technology providers.
Your use of certain third-party services may be subject to the third party's own terms and policies.
MFA INTL is not responsible for independent services provided by third parties except where required by applicable law.
13. Website Availability
We aim to keep our website available and functioning properly, but we do not guarantee uninterrupted or error-free access.
The website may occasionally be unavailable due to:
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Maintenance
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Technical problems
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Security issues
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Service-provider outages
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Circumstances beyond our reasonable control
14. Limitation of Liability
Nothing in these Terms & Conditions excludes or limits any liability that cannot lawfully be excluded or limited under applicable law.
Subject to that limitation, MFA INTL will not be responsible for losses that are not reasonably foreseeable or that arise from circumstances outside our reasonable control.
Nothing in these Terms & Conditions affects your statutory consumer rights.
15. Events Outside Our Control
MFA INTL will not be responsible for failure or delay caused by circumstances beyond our reasonable control, including natural disasters, severe weather, carrier disruptions, strikes, government actions, technical failures, or other events outside our reasonable control.
We will make reasonable efforts to minimise the impact of such events.
16. Privacy
Your personal information is handled in accordance with our Privacy Policy.
Please review our Privacy Policy to understand how information is collected, used, stored, and protected.
17. Changes to These Terms
We may update these Terms & Conditions from time to time.
The updated version will be posted on this page with a revised "Last Updated" date.
Your continued use of the website after an update constitutes acceptance of the updated Terms & Conditions to the extent permitted by law.
18. Governing Law
These Terms & Conditions are governed by the applicable laws of the United Kingdom.
Where applicable, consumers may also benefit from mandatory consumer protection rights in their country of residence that cannot lawfully be excluded.
19. Contact Us
If you have questions about these Terms & Conditions, your order, or our services, please contact MFA INTL using the contact information provided on our website.
MFA INTL
Email: support@mfaintl.com
Phone: (+44) 7828 755724
Business Address: 182-184 High Street North, London, ENG E6 2JA, United Kingdom